DATA PRIVACY
This Privacy Policy explains how we collect, use, store, and protect the personal information users provide when visiting hydropique.shop. We respect and value the privacy and security of every user and are committed to taking reasonable measures to protect your information security.
I. Information Collection
When you visit or use this website’s services, we may collect the following types of information:
Basic contact information (such as name, email, phone number, etc.)
Order-related information (such as shipping information, purchase history)
Device and browsing information (such as IP address, browser type, access time, etc.)
This information is used solely to provide a better shopping experience and customer service support.
II. Information Use
The information we collect may be used for the following purposes:
Processing and completing orders
Providing customer support and after-sales service
Improving website functionality and user experience
Sending order notifications and necessary service information
We will not use your personal information for unauthorized commercial purposes.
III. Information Sharing
We will not sell or rent your personal information. Information may be shared in the following circumstances:
Sharing with logistics service providers for order fulfillment
Sharing with payment service providers for transaction processing
Complying with laws and regulations or legitimate requirements of government departments
IV. Data Security
We take reasonable technical and management measures to prevent information loss, misuse, or unauthorized access. However, no network transmission method can guarantee absolute security, therefore we cannot promise absolute security of information.
V. Use of Cookies
This website may use cookies to improve user experience, such as remembering preferences and optimizing browsing. You can choose to disable cookies in your browser, but this may affect the use of some functions.
VI. User Rights
You have the right to access, correct, or request the deletion of your personal information. For related assistance, please contact us through the “Contact Us” page.
VII. Policy Updates
We may update this Privacy Policy from time to time. Updates will be published on this page, and we recommend that you check it regularly to stay informed.
During the current operational adjustment phase, we are continuously optimizing our product and service structure in a more pragmatic way and rewarding user support in a more reasonable manner. Due to continuous losses, the business decided to clear out its inventory at a loss, hoping to allow more families to experience better water quality at a lower cost through a more direct approach.
